Bought a Saijo Persimmon from them,and it was harvested with tractor,it came with damaged roots,I tried best to grow it ,but it died.
Tried to contact them after about 4 Month in Summer,but they did not reply back,so now is my chance to get revenge:
Be aware.
Edit Note:Yes Andy so was my Persimmon,you used the right word (chopped ),in my opinion it is clear ,they eather use a plow or a buldozer to uproot the plants,now I see I am not the only one that got a tree with damaged root.