you guys are funny, but oh sooooo true. Whatever you do nelson, don't take back any of the feedback you left, they need to be taught a lesson and maybe they will in future, answer a question and not flub someone else off. The only time they took any action to contact you was when it may have looked bad them, and didn't give a damn about you before the negative,. these are self centered ignorant people and need a good lesson taught to them. I have the same problem everywhere with everyone singing the same opera, MeMeMeMeMe Meeeeeeeeeeeeeeee. The only bothered to care when it affected them, not their own customer, which you were. To be honest, wonder if the cuttings you will receive will be genuine or not, the way they do business in other ways. You'll have to get these from reliable people on this forum, Yes, we ARE one big family here. Ciao