I got 4 bare fruit trees from them last year, 3 did OK, one plum never sprouted, except from some suckers, So I called them and the lady told me to cut the sucker, cut the trunk a bit more untiil it was green and wait, if no grow to call and they would give me another tree. I don't see any 'goodness' in their trees, I got some from a discount market "grocery outlet" for $10 and 2 apples at close out at Lowes for $14 and they have better growth than those at 20Plus trees at Raintree. Now, have to wait and see what kind of fruit. Curious the horticulturist called me back and told me that I should get the Madeleine of 2 or 4 seasons, but Raintree does not carry that variety... Regardless, their customer service was excellent.