There are several thousands of models of phones. Should I list every method for accessing the several hundred most popular, maybe trying using my mind-reading capabilities on you, or just ask you to give me enough information to actually help you? ;) ;) ;)
One thing I tell all of my clients is, "you cann ever give too much information". This is utterly true. Think about what I will see if I were there in person - like ...
What make/model# of phone are you using?
What kind of computer are you using, Mac or PC?
If using Microsoft Windows, what version is it?
Do you have a data transfer cable for your phone?
If not, can your phone send emails?
Knowing this kind of stuff is utterly helpful.
Please understand I'm being playful with my words above, NOT knocking you.