Excess water or humidity are likely. Also, if there has been a sudden change in humidity, moisture or light then that can shock them. When they get all wilted sometimes you can save them by cutting off the wilted new growth and leaving just one leaf that has been cut in half. Sometimes, if the bottom of the cutting is rotting, then you can cut off the new growth, cut off the rotted portion until you get to healthy looking tissue, and start the rooting process over again. If I do this, I let the newly are-cut cutting soak in warm water for a few hours before attempting to re-root. If you are not already, maybe you could try using the 3-cup perlite rooting method, as it is fairly easy to control moisture.