Hello everyone. My last ditch effort here. Anyone know how to reach the people at figcuttings.com? I ordered over three hundred dollars worth of fig cuttings last fall for spring time delivery and never received the cuttings or a notice/return of funds. I have been trying since April to get them to respond. If you know of a sure fire way to reach them it would be appreciated. I'm trying my best to be a good customer and work something out, but damn......

Darlene

Darlene,

This question has received a LOT of attention.... James has gone quiet and has not responded to anyone nor has he been issuing recent refunds as far as the discussion threads have indicated. Your best bet is to decide if you want to wait until and if you eventually hear back or seek a refund through either pay pal or your credit card company. There have been other aspects to the discussion threads which I don't want to get into; please feel free to look them up and action according to your needs. Best of luck whichever path you choose to take. $300 is not an insignificant sum....

That is a scam. You have to file a complaint with your local police department

SCAM!
I know I'm being redundant, but I need to keep reminding MYSELF of this shady operation. 
ALWAYS be suspicious when a seller offers prime cuttings (or plants) for a super low, can't resist price then tells
you you'll have to wait several months for delivery. If you've waited 6-months he's got your money so you're out of luck.
Your cuttings have been sold MANY times over (if he even had them at all)!!
So, next time send your hard-earned cash only when the order is ready to cut and ship.  

Darlene, So sorry to hear you are in the same boat I was. I followed all suggestions for how to contact Greefin and how to request a refund and never heard anything back. As it turns out, this seemingly reputable business has duped everyone who has placed an order in over a year. At some point in the past he was actually shipping material, but stopped. He then stopped replying to e-mails, or refunding any money. I have heard of people who placed orders in 2015 and never received anything. Same with 2016, which is when I placed my order.

Yet the website is still up and they are still taking orders and peoples money. They will continue to do that until enough people complain about paying for goods and never receiving them. 

Start with filing a complaint with Pay Pal (if that is how you paid). They will deny you claim since it is past the time limit, but it will at least be a record of your complaint. Then contact your credit card company, they will have a similar time limit, but explain that the delivery time was supposed to be spring, which has recently passed. They will/should start a claim contacting Greenfin, they will get no answer, so you money should be refunded. That is how it worked for me.

Others will suggest you contact the attorney general and file a complaint. What Greenfin did to you was a crime, do doubt about it. Do what you feel is right.

I wish you luck!

Hello Darlene , I also put in quite  a large order . If you log into paypal you can challenge the payment. That is what i did and within 15-20 days had my money back in my acct. If you paid via credit card i would go both routes to make sure you don't get hung up with some of paypals case restrictions due to time .   

Good Luck ! 

Alex 

Who orders over 300 dollars of fig cuttings? 

Im sure a lot of people have.

Who pays $250 for a fig tree ?

Contact the local attorney generals office, I was scammed while ordering something from the internet, not fig trees, after several attempts at recouping my money a friend suggested the attorney generals office....voila!! refund in full AND the item I was scammed on. 

So what is the latest opinion on this endeavor. Still a scam, or a person took on more then he can handle and is still trying to fill his orders?

I don't think it matters at this point.  I have yet to see a post from ANYONE who ordered from him saying they actually got what they paid for.

Hi I got an email from him on 17August 2017 even though i didnt order any of his trees stating that orders are expected to start shipping on 1st November this year ????????? & if you have requested a refund contact him using his email greenfingardens@gmail.com 

This is a scam created by James Sperman. Lots of folks around the country and world got their money taken by him. I don't know why Paypal unethically still let peoples order and pay through them. I am sure they had lots of complaints.

Tony

James,

Some of our members on growingfruit.org ordered figs from you and they tried so hard to get in touch with you about their orders but no email in return. If you can't handle the volume of orders then let your customers aware of the situation that you are in on your website. That is what customer service is all about when you are in the nursery sale business. Peoples have the right to be angry when they expect their fig trees to come at the promised date but now some orders are back up to a year now. Here are some of the members trying to get in touch with you about there orders. 

Roundface

May 2

  Chills

 

Scott,

I never got a response from Figcuttings.com. I called Paypal just now and was told PP protection only covers 6mths so I am out of luck! They offered to refund me last year but has not made any offer this time when I asked. I wonder if they know about this PPP and using it to scam buyers.

Basically if any of you paid using PP and transaction is out of the 6mths protection, you cannot open a dispute/claim with PP but you can still call them to complain and insist they investigate this vendor. If anyone buys from this vendor, please be aware that PP only offers you 6mths protection.

Roundface

May 2

 

Tony, I hope so too. I am pretty sure some people have spent quite a bit for their trees. I think I have been very fair to give him time to respond but have thus far been ignored.

I am not being nasty but how difficult can it be to ship cuttings out esp when he has taken money in advance. I now wished I had accepted the refund when it was offered last year! My PPP has expired and I am wondering if he knows this and is the reason why he has ignored my email asking for refund this time around.

Until he respond to me I will assume that they have no integrity and suggest anyone who paid using PP to call PP to call PP. It is the only way so that PP can investigate him. Basically if you have paid him and your order is past 6mths old, you cannot start a dispute/claim through PP, so if he does not send out your order, you are stuffed.

If he response to my email I will let everyone.

Some of the comments other have made, I agree 100% if he can fulfill then stop taking orders and certainly stop taking payment and issue refund when it is asked!

figerama

May 2

  Chills

 

Same here ordered some rooted plants last September and it would be nice to hear from them and given an other option of plant which would free them up some from the slower growing trees and help fill their orders faster and all this negative response is going to cost their company in the long run. They send me a e-mail response when I asked a question about new purchase of a tree but never returned any e-mails when I questioned my previous order shipping. I don't really mind the wait just the disrespect not returning people e-mails, I guess I'll be optimistic with you (not foolish though).

Roundface

May 2

  VSOP

 

VSOP your comments didn't not come across as trying to excuse him. I hate to say this but he brought it onto himself. No one cause his problems but him and only he alone can sort it out but he does not seems to want to. Why can't he put aside some time every evening to answer emails?

My purchase is small $50 but still I paid for the cuttings in good faith and expects to receive my order. It is the principle of it. I paid for an order and I expect to receive my order, nothing more nothing less and also expects to get a response.

I don't have many varieties myself but thought I purchase some. Just my luck to stumble upon his site!

I paid half from my bank account and half with PP cash that i have. PP said I can try to get the amount I paid for from my bank. They said they cant help but would send a courtesy email to him to ask for my refund. I just want to let everyone know that if they used PP and want their money back PPP is only valid for 6mths.

I am not trying to trash him, just stating facts and if he refunds my money, it is what I would post to let everyone know. I do not use PP anymore since there is very little buyer protection from them.

Thanks very much for your generous offer. If anyone wants any fruits scions I can oblige...I have Seckel, 20th Century asian, Cot N Candy, Bubblegum plum some other apricots (lost labels) Nadia. Majority are in containers as garden lack full sun. 15 different apples all in containers but I do not get much fruits due to lack of sun. I maybe getting a few 20th Century pears this yr (it appears that they are partial self pollinating  Sunglo nectarines... I may get a bumper crop of 2 fruits of Asian pears and nectarines 

hahaha brilliant reply from James! this guy is funny! funny for me because i didn't buy but sad for everyone else! 

 

James, I just pass on your post to the members on growingfruit.org. They will be sending you emails and want their money back.

Tony

I see an email went out today offering cuttings for delivery this year. What about people who ordered cuttings for 2016/2017 and never received them? I suspect there will be more stalling for 6 months until PayPal protection is over and keep the money, like always.

How many hundreds of thousands of dollars did you net, James? Your hoophouses and supplies didn't cost much, so where's the money?